ANALISIS PENGARUH PENERAPAN SISTEM INFORMASI MANAJEMEN DAN STANDAR OPERASIONAL PROSEDUR TERHADAP KINERJA PEGAWAI PADA DINAS PERINDUSTRIAN DAN PERDAGANGAN KOTA AMBON

Abstract

ABSTRACT This study aims to determine and analyze the influence of management information systems and standard operating procedures partially and simultaneously and to determine the most dominant variable on employee performance at the Ambon City Industry and Trade Office. The population in this study were all employees of the Ambon City Department of Industry and Trade, as many as 40 people. The sampling technique is saturated sampling (census), so that all the population is sampled as many as 40 employees of the Ambon City Industry and Trade Office. This study uses a survey method with regression analysis techniques using a questionnaire instrument with a Likert scale. The results showed that the management information system and standard operating procedures partially and simultaneously affect the performance of employees at the Ambon City Industry and Trade Office. Among the two independent variables, the most dominant influence on employee performance is standard operating procedures (SOP). Keywords : Management information system, variable operational standard, performance.