THOMAS AURIMA, Olyvia Ririmasse dan. KOMUNIKASI WORD OF MOUTH TERHADAP SWITHCHING BEHAVIOR KONSUMEN LISTRIK PRABAYAR. PELUANG, [S. l.], v. 12, n. 1, 2018. Disponível em: https://ojs.ukim.ac.id/index.php/peluang/article/view/325. Acesso em: 15 jun. 2026.